Warren Singer

Why are values so important?

Success as a technical communicator relies on more than just technical competence or communication skills. Your values—and how you apply them to your professional conduct—form the foundation of credibility, trust and meaningful collaboration. Here’s why your values and approach to work truly matter.

How to make the business case for investing in Technical Documentation

This article provides a discussion around the benefits of viewing technical documentation as a business asset class, and examines how to quantity the value of this asset class.

How to write a Glossary

A discussion on the usage of glossaries in technical documentation.

Producing API Documentation

Assessing Candidates for Suitability

Fostering good team dynamics

This article discusses the theory and practise behind creating effective teams by looking at several different models used to explain team dynamics.

Information Architecture

Information architecture (IA) focuses on organising, structuring and labelling content to help users find information and complete tasks. This article this article provides an introduction to information architecture and its importance for technical communicators.

Including Diagrams in Technical Documentation

A discussion on the usage of diagrams in technical documentation.

Looking for your next role?

Some tips for securing your next position as a technical communicator.