AI - IJTC

Writing for humans and machines: A guide to search-friendly technical writing

Today, a significant amount of product-related questions begin long before a user reaches a manual, help centre or knowledge base. They begin in a search box. This article bridges the gap between writing for humans and search engines, without compromising on tone, precision, or user-centred design.

Researching with NotebookLM

Using NotebookLM to query a decade's worth of Communicator back issues (2004-2014)

Upskilling in Technical Communication

Having Fun with AI - Part 2

Second article in a series about the "fun" aspect of AI and where it's useful for tech comms. In this article, I go all "arty".

Having fun with AI - Part 1

Having fun with AI - Part 1: HeroGPT & ChatGPT

Opinion: AI - will it take our jobs?

One question that weighs on people’s minds is, 'Will AI take my job?' The answer now seems to be, 'AI won’t take your job… but someone using it will.' Peter shares his experience with AI and his insight into what that might mean for our jobs as technical communicators.