Best Practice

How to make the business case for investing in Technical Documentation

This article provides a discussion around the benefits of viewing technical documentation as a business asset class, and examines how to quantity the value of this asset class.

Getting Started in Content Design

Have you ever wondered where to even start learning content design principles, let alone applying them?

Producing API Documentation

Upskilling in Technical Communication

Information Architecture

Information architecture (IA) focuses on organising, structuring and labelling content to help users find information and complete tasks. This article this article provides an introduction to information architecture and its importance for technical communicators.

Privacy practices as a Technical Communicator

An article about the best privacy practice to take as a Technical Communicator when creating documents, based off the New Zealand Privacy Act 2020.

The Social Life of Git

Working with Subject Matter Experts

What can you do when the required Subject Matter Experts (SME) are reluctant to collaborate?

Working from home

When you spend hours at your desk every day, even the smallest features of your workspace will affect your comfort and productivity.

Collaborative editing: editors as the author’s helpmate

Editing is an inherently collaborative activity. Geoff discusses his experience working collaboratively as a freelance editor.